FAQ

1. Do you ship internationally? Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on the destination. You can enter your shipping address during checkout to view the available shipping options and costs for your location.

2. Can I customise a poster with my own image or design? We do offer customisable posters through our image upload function or via email of your custom image to Grooves.collective@gmail.com

3. How can I track my order? Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimate its arrival date.

4. How do you package and ship posters to ensure they arrive safely? We take great care in packaging our posters to protect them during transit. Posters are typically rolled and placed in sturdy, robust packaging to prevent creases, bends, or tears. We use reliable shipping carriers to ensure your posters arrive safely and in pristine condition.

5. How can I contact customer support if I have further questions? If you have any additional questions, concerns, or feedback, please don't hesitate to contact our friendly customer support team. You can reach us via email at Grooves.collective.com or through our online contact form. We're here to assist you and ensure your shopping experience is enjoyable and hassle-free.